EVENT
CIO San Francisco Summit | September 18, 2018 | San Francisco, CA, USA
agenda
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Keynote Presentation
Visionary speaker presents to entire audience on key issues, challenges and business opportunities
Keynote Presentations give attending delegates the opportunity to hear from leading voices in the industry. These presentations feature relevant topics and issues aligned with the speaker's experience and expertise, selected by the speaker in concert with the summit's Content Committee." title="Keynote Presentations give attending delegates the opportunity to hear from leading voices in the industry. These presentations feature relevant topics and issues aligned with the speaker's experience and expertise, selected by the speaker in concert with the summit's Content Committee.
Executive Visions
Panel moderated by Master of Ceremonies and headed by four executives discussing critical business topics
Executive Visions sessions are panel discussions that enable in-depth exchanges on critical business topics. Led by a moderator, these sessions encourage attending executives to address industry challenges and gain insight through interaction with expert panel members." title="Executive Visions sessions are panel discussions that enable in-depth exchanges on critical business topics. Led by a moderator, these sessions encourage attending executives to address industry challenges and gain insight through interaction with expert panel members.
Thought Leadership
Solution provider-led session giving high-level overview of opportunities
Led by an executive from the vendor community, Thought Leadership sessions provide comprehensive overviews of current business concerns, offering strategies and solutions for success. This is a unique opportunity to access the perspective of a leading member of the vendor community." title="Led by an executive from the vendor community, Thought Leadership sessions provide comprehensive overviews of current business concerns, offering strategies and solutions for success. This is a unique opportunity to access the perspective of a leading member of the vendor community.
Think Tank
End user-led session in boardroom style, focusing on best practices
Think Tanks are interactive sessions that place delegates in lively discussion and debate. Sessions admit only 15-20 participants at a time to ensure an intimate environment in which delegates can engage each other and have their voices heard." title="Think Tanks are interactive sessions that place delegates in lively discussion and debate. Sessions admit only 15-20 participants at a time to ensure an intimate environment in which delegates can engage each other and have their voices heard.
Roundtable
Interactive session led by a moderator, focused on industry issue
Led by an industry analyst, expert or a member of the vendor community, Roundtables are open-forum sessions with strategic guidance. Attending delegates gather to collaborate on common issues and challenges within a format that allows them to get things done." title="Led by an industry analyst, expert or a member of the vendor community, Roundtables are open-forum sessions with strategic guidance. Attending delegates gather to collaborate on common issues and challenges within a format that allows them to get things done.
Case Study
Overview of recent project successes and failures
Case Studies allow attending executives to hear compelling stories about implementations and projects, emphasizing best practices and lessons learned. Presentations are immediately followed by Q&A sessions." title="Case Studies allow attending executives to hear compelling stories about implementations and projects, emphasizing best practices and lessons learned. Presentations are immediately followed by Q&A sessions.
Focus Group
Discussion of business drivers within a particular industry area
Focus Groups allow executives to discuss business drivers within particular industry areas. These sessions allow attendees to isolate specific issues and work through them. Presentations last 15-20 minutes and are followed by Q&A sessions." title="Focus Groups allow executives to discuss business drivers within particular industry areas. These sessions allow attendees to isolate specific issues and work through them. Presentations last 15-20 minutes and are followed by Q&A sessions.
Analyst Q&A Session 
Moderator-led coverage of the latest industry research
Q&A sessions cover the latest industry research, allowing attendees to gain insight on topics of interest through questions directed to a leading industry analyst." title="Q&A sessions cover the latest industry research, allowing attendees to gain insight on topics of interest through questions directed to a leading industry analyst.
Vendor Showcase
Several brief, pointed overviews of the newest solutions and services
Taking the form of three 10-minute elevator pitches by attending vendors, these sessions provide a concise and pointed overview of the latest solutions and services aligned with attendee needs and preferences." title="Taking the form of three 10-minute elevator pitches by attending vendors, these sessions provide a concise and pointed overview of the latest solutions and services aligned with attendee needs and preferences.
Executive Exchange
Pre-determined, one-on-one interaction revolving around solutions of interest
Executive Exchanges offer one-on-one interaction between executives and vendors. This is an opportunity for both parties to make key business contacts, ask direct questions and get the answers they need. Session content is prearranged and based on mutual interest." title="Executive Exchanges offer one-on-one interaction between executives and vendors. This is an opportunity for both parties to make key business contacts, ask direct questions and get the answers they need. Session content is prearranged and based on mutual interest.
Open Forum Luncheon
Informal discussions on pre-determined topics
Led by a moderator, Open Forum Luncheons offer attendees informal, yet focused discussions on current industry topics and trends over lunch." title="Led by a moderator, Open Forum Luncheons offer attendees informal, yet focused discussions on current industry topics and trends over lunch.
Networking Session
Unique activities at once relaxing, enjoyable and productive
Networking opportunities take various unique forms, merging enjoyable and relaxing activities with an environment conducive to in-depth conversation. These gatherings allow attendees to wind down between sessions and one-on-one meetings, while still furthering discussions and being productive." title="Networking opportunities take various unique forms, merging enjoyable and relaxing activities with an environment conducive to in-depth conversation. These gatherings allow attendees to wind down between sessions and one-on-one meetings, while still furthering discussions and being productive.
Tuesday, September 18, 2018 - CIO San Francisco Summit
7:30 am - 8:10 am
Registration and Networking Breakfast
8:15 am - 8:25 am
Welcome Address and Opening Remarks 
8:25 am - 8:55 am
Keynote Presentation
Digital Transformation: A Journey Not a Destination
There are many forces that are driving companies to continue to transform how they do business. Technological advances such as IoT, AI, machine learning, virtual reality and augmented reality are creating demanding expectations from customers, employees and boards. Adding to the complexity of CIOs and CISOs is the increasing threats to the security of the data that is at the heart of digital transformation. This keynote presentation will focus on the realities that this transformation will never end and it is critical to implement both the mindset and processes to treat digital transformation as a journey...not a destination.
Takeaways:
- It is critical to realize that digital transformation will never end, but will always be unfolding.
- CIOs and CISOs must implement processes to ensure that not only their departments are forward thinking, but that their entire company is aware of what new technologies can bring to bear for customers and employees.
9:00 am - 9:30 am
Keynote Presentation
Case Studies in Digital Transformation: Learnings Along the Journey
We will explore key learnings from various industries and verticals on the good, the bad and the ugly of digital transformation. We will have an opportunity to not only be exposed to successful use cases, but also ask the hard questions behind those successes.
Takeaways:
- One of the best ways to learn is to hear the stories of success (and failure) from companies similar to yours.
- Asking questions of HOW the journey unfolded are just as important as the end result.
9:35 am - 10:00 am
Solutions Spotlight
Deep dives into the latest and greatest technology solutions to today's business problems.
10:05 am - 10:30 am
Executive Exchange
Think Tank
Designing the Digital Workplace
Employees are consumers of digital technologies such as IoT, AR and VR. The plethora of mobile devices has enabled them to work where they want and when they want which has raised the bar on employee expectations for tools and capabilities from their employers. In order for companies to retain the best and get the most out of their employees, it is vital to design and continually update the digital workplace. We will discuss the current trends as well as share case studies of successful digital workplace implementations.
Takeaways:
- Highly skilled employees will demand a mobile and efficient workplace.
- Keeping these skilled employees fully engaged and passionate about your company is critical to achieving the desired digital transformation.
10:30 am - 10:40 am
Morning Networking Coffee Break
10:45 am - 11:10 am
Executive Exchange
Thought Leadership
Become a Change Agent for Business Transformation
Today's modern CIO is embarking on a digital transformation journey exploring radical hybrid IT strategies and leveraging new technologies like Cloud, Social, Mobile and Big Data. However, with 'keeping the lights on' legacy IT components costing nearly 90% of a typical IT budget, how can IT make powerful advancements and lead business change?
Join this interactive session to learn how award-winning CIOs are successfully tipping the balance by liberating people, time and money from costly ongoing maintenance of their ERP systems including SAP and Oracle, to invest in strategic initiatives that create real-world competitive advantage.
Sponsored by:
Rimini Street 
11:15 am - 11:40 am
Executive Exchange
Thought Leadership
Machines Are Friends Not Foes: Cognitive Computing Accelerates the Journey
Popular movies, books and television shows typically position advanced technology as a threat to humanity and all we hold dear. Yet cognitive computing technologies such as Artificial Intelligence (AI), Machine Learning (ML), Natural Language Processing and Augmented Reality (AR) are helping CIOs and CISOs make better decisions faster. We will discuss how cognitive computing can help us navigate the acceleration of activity and decisions that we are experiencing on our digital transformation journeys.
Takeaways:
- New cognitive computing technologies can be unnerving and difficult to trust.
- Used properly, cognitive computing technologies such as AI, ML and AR can provide data to humans in such a way to enable us to better prioritize the decisions we must make and make those decisions more effectively.
11:45 am - 12:10 pm
Executive Exchange
Executive Boardroom 
Where Are We on Our Journey? Effective Dashboards for Decision Making
How fast are we going? Are we going in the right direction? How much fuel do we have in the tank? These are common questions for those on the move. Companies on a digital transformation journey need effective dashboards to help them understand the myriad data sources screaming for attention. We will discuss best practices for the various types of dashboards that can be used to make the most important decisions for your company.
Takeaways:
- Digital Transformation is providing an increasing amount of data to be understood and analyzed in order to make the right decisions.
- Effective dashboards are a key tenet of consuming this onslaught of data.
Executive Boardroom
Going Mobile: Mobility as a Driver of Enterprise Transformation
Mobility has changed everything. Customers expect to engage and consume where and how they want. This power shift from company to customer has put increased pressure on on businesses to change. However, mobility can also be the beacon that drives a company's digital transformation due to its universality in experience and understanding.
Takeaways:
- Mobility is changing both how employees and customers think about and interact with a company.
- Mobility can also be the overarching driver that enables a CIO to rally an organization to the next step on the digital transformation journey.
12:15 pm - 1:25 pm
Working Lunch & Panel
CIOs/CISOs as the Consummate Communicator
Digital transformation is changing how you equip your employees and how your company interacts with customers. It is also changing the role of the CIO and CISO to be a business leader and internal sales leader for transformation. CIOs are now responsible for communicating strategies and recommendations to CxOs, boards and key stakeholders within a company. Join us, during lunch, for a passionate panel discussion with your peers as they share how they are successfully communicating internally to accomplish the company's goals.
Takeaways:
- CIOs must be great communicators, not only with their teams, but the rest of the organization.
- CIOs must learn the best ways to communicate clarity and urgency with boards and CXOs.
1:30 pm - 1:55 pm
Solutions Spotlight
Deep dives into the latest and greatest technology solutions to today's business problems.
2:00 pm - 2:25 pm
Executive Exchange
Think Tank
Big Data, Little Data. Secure Data, Lost Data.
If digital transformation is a journey, then data is the fuel that will transport your company from here to there. What data do you have access to? How can you make sense out of the data and thus make decisions from it? How does a company use data to be a disruptor and not a victim? And how do you secure that data to ensure that the digital transformation journey does not end prematurely?
Takeaways:
- Digital transformation without constant access to usable and reliable data will be a slow and arduous journey.
- Digital transformation exposes increasing amounts of data potentially vulnerable to cyber attacks and must be addressed.
2:30 pm - 2:55 pm
Executive Exchange
Thought Leadership
Driving Digital Transformation: Proactive Path vs. Reactive Response
Shakespeare wrote that we should be afraid of greatness as "some are born great, some achieve greatness and some have greatness thrust upon them". This is true today as well for CIOs and CISOs. Digital transformation will happen, the only question being will the CIO drive it or will it be thrust upon them. We will discuss how to be a proactive voice in driving your company's digital transformation journey instead of waiting and responding to the voice of others.
Takeaways:
- Digital transformation is happening with or without our actions.
- The most successful CIOs will drive this transformation from a proactive point of view instead of reacting to internal and external voices.
3:00 pm - 3:25 pm
Executive Exchange
Think Tank
CIO's Got Talent: Finding, Growing & Retaining the Best People
While new technology and solutions can help CIOs make more, faster and better decisions for an organization, nothing will take the place of a highly talented workforce. CIOs need to be great recruiters of talent but even more importantly growing the skills and capabilities of their team providing engaging and challenging opportunities for people. Competitive compensation is important for retaining great talent but so is a work environment where individual growth and development are front of mind and not an after thought.
Takeaways:
- Highly skilled employees want an environment where they can grow their skills and feel appropriately challenged.
- Finding the best people, inside and outside of your company, and then providing a path to individual excellence is a key responsibility of CIOs.
3:25 pm - 3:35 pm
Afternoon Networking Coffee Break
3:40 pm - 4:05 pm
Executive Exchange
Think Tank
Disrupt or Be Disrupted: The Digital Transformation Journey Has No Parking Lots
The seemingly ever expanding cadre of technological tools available to incumbent industry leaders are also available to myriad start-ups. Start-ups are using these new technologies to disrupt industries of all types, changing how customers think about tried and true industries. Disruption is found on every corner and it is critical for CIOs to lead their organizations in a way that make them as nimble as their competitors.
Takeaways:
- Technology enables companies, especially start-ups with no legacy infrastructure, to disrupt industries overnight.
- CIOs need to lead their companies in ways that disrupt before they are disrupted by others.
4:10 pm - 4:35 pm
Executive Exchange
Innovation Partners Showcase
A brief, but compelling review of three new innovative technologies supporting digital transformation.
4:40 pm - 5:00 pm
What's the Next Stop On the Transformation Journey?
Our Governing Board will summarize the learnings from the day and discuss the path forward for building an ongoing community of CIOs where common issues can be addressed and success stories can be shared.
Takeaways:
- Building an ongoing community with your peers can be an invaluable resource for tackling the digital transformation projects ahead of you.
- Sharing stories of success (and failures) is not reserved to a one-day CIO Summit, but should be shared on a regular basis with your peers.
5:00 pm - 6:30 pm